Contact information

Contact Information Policy

At Next Watch Candleworks, we want customers to be able to reach us with questions, order concerns, custom requests, or product issues.

Customers may contact us through the contact form on our website, by email, or by text message.

Business Name: Next Watch Candleworks
Location: Glenwood, Iowa
Mailing Address: 50398 Ashton Rd, Glenwood, IA 51534
Text Us: (605) 644-6483
Email: Hello@nextwatchcandleworks@gmail.com

We do our best to respond to customer messages in a timely manner. Response times may vary during weekends, holidays, craft fairs, busy seasons, or high order volume.

When contacting us about an order, please include your name, order number, and a brief description of your question or concern. If an item arrived damaged, photos of the product and packaging may be requested so we can review the issue.

Customer contact information is used only to respond to inquiries, process orders, provide customer support, and communicate about purchases or requested services. We do not sell customer contact information.

By submitting your contact information through our website, you agree that Next Watch Candleworks may contact you regarding your inquiry, order, or requested service.